Hospitality • Tata Strive
Guest Service Associate
Duration
3 Months
Fees*
₹6,000/-
QP code
THC/Q0301, L-4
Avg. salary
₹0–0/mo
* Course fees are subject to revision.
Industry PartnerEligibility
- ✓10th (State Board)
Job Roles
Food & Beverage Service Steward, also known as "Waiter or Waitress", is responsible for efficiently and courteously serving food and beverage to guests of hotel, restaurant, canteens and banquet functions. The job involves greeting the guests and helping them to take their seats; take down orders; serves them with tableware, food, beverages, and accompaniments; finally clear the used dishes and settle customer's accounts as per the company's policy.
Lab equipment
- ✓Cocktail / Mocktail
- ✓Coffee Machine
- ✓Traning Bar Counter
- ✓Buffee
- ✓Conference Hall
- ✓Starter, Desert, Tee, Food & Beverage
What you'll cover
- 1
Module 1: Introduction to Hotel Industry
16 hrs - 2
Module 2: Introduction To Food And Beverage Sector
16 hrs - 3
Module 3: Food Service Equipment And Styles Of Food Service
32 hrs - 4
Module 4: Menu, Cover And French Culinary Terms
8 hrs - 5
Module 5: Menu Planning
32 hrs - 6
Module 6: Preparing The Restaurant Before And After The Service
16 hrs - 7
Module 7: Order Taking And Billing Methods
40 hrs - 8
Module 8: Non-Alcoholic Beverages
24 hrs - 9
Module 9: Alcoholic Beverages
16 hrs - 10
Module 10: Cocktails And Mocktails
8 hrs - 11
Module 11: Service Of Alcoholic Beverage
16 hrs - 12
Module 12: Handling Situations
32 hrs - 13
Module 13: Phraseology & Customer Relationship Management
8 hrs - 14
Module 14: Health, Hygiene And Safety At Workplace
8 hrs - 15
Module 15: Youth Development Module
168 hrs
Full topic-by-topic syllabus for every module is in the curriculum PDF ↓
Earn a nationally recognized certificate
Once you complete the curriculum, you'll appear for an independent assessment conducted by the Sector Skill Council (SSC). Clear it, and you'll receive a QP-aligned certificate under India's National Skills Qualification Framework (NSQF), recognized by employers nationwide.
QP Code: THC/Q0301, L-4
Note: courses not aligned to a specific QP are awarded a joint certificate by SDI-B and the industry partner instead.
Hands-On Training
Practical, lab-based learning on real industry equipment — not just theory.
QP-Aligned Curriculum
Built to National Skill Qualification Framework standards, recognized across India.
Placement Support
Dedicated placement assistance connecting you with our industry network.
Industry Mentors
Learn from experienced trainers and mentors from our partner companies.
Lalatendu Keasri Rout
Hospitality Trainer
BSC in Hotel Management and Catering · 15+ years of industry training experience
Our alumni from this course are working across leading automation, engineering, and manufacturing companies in India — here's where a few of them landed.
ITC Hotels
Taj Sats
Vivanta
Compass Group
Mayfair
Swosti Chilika Resort
This course's graduates keep growing long after they leave SDI-B. Here's where a few of them are today.
Gagandeep Kaur
Receptionist Katria Hotel
I learned everything from menu planning to guest handling in a structured, practical way. The trainers were patient and made sure we practiced real service scenarios again and again.
Sunita Behera
Food & Beverage Server, Prime Manufacturing Solutions